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FAQs

• What type of payments do you accept?

• What are your shipping costs?

• How long will it be before my order is shipped?

• What is your return policy?

• I like the bows with the ribbon tails down, but I don't understand why I am asked which direction I want the alligator clip to open.

• What is the difference between an alligator pinch clip and a French barrette clip?

• May I request a change in clip style for my bows?

• May I custom order bows?

• Are the ends of your bows (ribbon) sealed to prevent fraying?

• What ages do your headbands fit?

• Do you accept international orders?

• Do you have a Privacy Policy?

What type of payments do you accept?   TOP
We currently accept payments made by PayPal (including credit card, PayPal balance transfers, and bank account transfers). By using PayPal, you can trust that your credit card payments are secure. My Little Sunshine BoWtique does not collect any kind of credit card information from you.

What are your shipping costs?   TOP
We are not in the business of profiting from shipping & handling charges. From time to time, we offer shipping specials so keep your eyes open for these.

We offer USPS Priority Mail or USPS Parcel Post shipping methods.

Please note that we cannot be responsible for theft, loss, or damage while in transit, so please consider purchasing shipping insurance. Insurance charges can be seen during checkout.

How long will it be before my order is shipped?   TOP
Once payment is received and funds are cleared, your order will be shipped within 7-10 days. Please remember that all of our products are specially handmade and triple checked to ensure they are of the highest quality. Most times, your order will be shipped prior to 10 days. It all depends on our workload.

What is your return policy?   TOP
We do not currently accept returns or exchanges for our hair accessories due to the nature of the product. High quality and cleanliness is a top priority. All other products can be returned only in the event that we have grossly misrepresented them. Please order accordingly.

I like the bows with the ribbon tails down, but I don't understand why I am asked which direction I want the alligator clip to open.   TOP
These are classic bows with tails down. Due to both ribbon tails pointing downward, the alligator clip needs to be attached according to the side your daughter parts her hair in order to keep the tails pointing downward. Bows with clips opening to the right are on the left side of the head and vice versa. If this is not specified, all of these clips come with the clip opening to the left.

What is the difference between an alligator pinch clip and a French barrette clip?   TOP
We recommend using the alligator pinch clips for babies and girls with very thin/fine hair. All of our alligator clips are lined in ribbon to aid in holding the hair. The alligator clips can be used to slide in the hair alone or on top of a ponytail holder once holder has been placed in hair. These are the standard clips used on our small and medium sized bows.

We use French barrette clips that are 3" wide. These work best in older girls hair and for girls who have thick or long hair. These are the standard clips used on our large sized bows that are 5" wide. If requested, an alligator clip can be used on the larger sized bows.

May I request a change in clip style for my bows?   TOP
Yes! If you would like to change the clip style for a particular bow, you must request this change when placing your order. Otherwise, the standard clips for each bow style will be used.

May I custom order bows?   TOP
Yes. If you see a particular style of bow you like, but do not see it in the color that you have in mind, you can either email or call us. We will custom make it for you if we have that ribbon color in stock. If we do not, we will try our best to get it for you!

Are the ends of your bows (ribbon) sealed to prevent fraying?   TOP
Absolutely! We heat seal our ribbon ends to prevent them from fraying. We also spray our bows with a stiffener so that your bows will always look crisp, clean and perfect.

What ages do your headbands fit?   TOP
The nylon headbands are made to fit infants and toddlers. The crochet headbands can fit girls of all ages, from infant to adult. Fabric covered plastic headbands are perfect for young girls, teens and adults.

Do you accept international orders?   TOP
At the present moment, we do not accept international orders.

Do you have a Privacy Policy?   TOP
Yes, of course we do! My Little Sunshine BoWtique values its customers and respects their privacy. We do not sell or rent the information you provide to us to third parties. Any information obtained from you is collected in an effort to provide the best customer service, and to inform you of products and promotions.  As a customer of My Little Sunshine BoWtique, you will become part of our mailing list where you will receive periodic emails about new products and promotions.  If at any time you would like to be removed from our mailing list please send us an email to info@mylittlesunshinebowtique.com. You will be unsubscribed promptly.