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FAQs
What type of payments do you accept?
TOP
We
currently accept payments made by PayPal (including
credit card, PayPal balance transfers, and bank
account transfers), checks, and money orders. By using PayPal, you can trust that your credit card payments are secure. My Little Sunshine BoWtique does not collect any kind of credit card information from you.
What are your shipping costs?
TOP
We are not
in the business of profiting from shipping &
handling charges. From time to time, we offer
shipping specials so keep your eyes open for these.
We offer USPS
Priority Mail or USPS Parcel Post shipping methods.
|
Total Price Range |
Priority Mail |
Parcel Post |
|
$0.01 - $50 |
$5.00 |
$4.50 |
|
$50.01 - $100 |
$10.55 |
$8.00 |
|
$100.01 - $200 |
$15.85 |
$10.50 |
|
$200.01 - $500 |
$25.00 |
$16.00 |
|
$500.01 + |
$35.00 |
$25.00 |
Please note that we
cannot be responsible for theft, loss, or damage
while in transit, so please consider purchasing
shipping insurance.
Insurance charges can be seen during checkout.
How long will it be before my order is shipped?
TOP
Once
payment is received and funds are cleared, your
order will be shipped within 7-10
days. Please remember that all of our products are
specially handmade and triple checked to ensure they
are of the highest quality. Most times, your order
will be shipped prior to 10 days. It all depends
on our workload.
What is your return policy?
TOP
We do not
currently accept returns or exchanges for our hair
accessories due to the nature of the product. High
quality and cleanliness is a top priority. All other
products can be returned only in the event that we
have grossly misrepresented them. Please order
accordingly.
I like the bows with the
ribbon tails down,
but I don't understand why I am asked which
direction I want the alligator clip to open.
TOP
These
are classic bows with tails
down. Due to both ribbon tails pointing downward,
the alligator clip needs to be attached according to
the side your daughter parts her hair in order to
keep the tails pointing downward. Bows with clips
opening to the right are on the left side of the
head and vice versa. If this is not specified, all
of these clips come with the clip opening to the
left.
What is the difference
between an alligator pinch clip and a French
barrette clip?
TOP
We
recommend using the alligator pinch clips for babies
and girls with very thin/fine hair. All of our
alligator clips are lined in ribbon to aid in
holding the hair. The alligator clips can be used to
slide in the hair alone or on top of a ponytail
holder once holder has been placed in hair. These
are the standard clips used on our small and medium
sized bows.
We use French
barrette clips that are 3" wide. These work best in
older girls hair and for girls who have thick or
long hair. These are the standard clips used on our
large sized bows that are 5" wide.
May I request a change in clip style for my
bows?
TOP
Yes! If
you would like to change the clip style for a
particular bow, you must request this change when
placing your order. Otherwise, the standard clips
for each bow style will be used.
May
I custom order bows?
TOP
Yes. If you see a
particular style of bow you like, but do not see it
in the color that you have in mind, you can either
email or call us. We will custom make it for you if
we have that ribbon color in stock. If we do not, we
will try our best to get it for you!
Are the ends of your bows (ribbon) sealed to
prevent fraying?
TOP
Absolutely! We heat seal our ribbon ends to prevent
them from fraying. We also spray our bows with a
stiffener so that your bows will always look crisp,
clean and perfect.
What ages do your headbands fit?
TOP
The nylon
headbands are made to fit infants and toddlers. The
crochet headbands can fit girls of all ages, from
infant to adult. Fabric covered plastic headbands
are perfect for young girls, teens and adults.
Do you accept
international orders?
TOP
At the
present moment, we do not accept international
orders.
Do you have a Privacy Policy?
TOP
Yes, of
course we do! My Little Sunshine BoWtique values its
customers and respects their privacy. We do not sell
or rent the information you provide to us to third
parties. Any information obtained from you is
collected in an effort to provide the best customer
service, and to inform you of products and
promotions. As a customer of My Little Sunshine
BoWtique, you will become part of our mailing list
where you will receive periodic emails about new
products and promotions. If at any time you would
like to be removed from our mailing list please send
us an email to info@mylittlesunshinebowtique.com.
You will be unsubscribed promptly.
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